Clinical laboratory processing provider orders

Provider Resources · Synexis Lab

Ordering made

effortless.

Everything you need to send orders, track specimens, and receive results — including how to order, what belongs on every requisition, and how to reach our dedicated provider support team.

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200+

Tests Offered

24h

TAT Routine

48h

Account Setup

Ordering

Three ways to send your orders.

01

Fax Requisitions

Complete a requisition form and fax directly to our intake line. Fax is accepted 24 hours a day, 7 days a week.

904-467-0450

02

Electronic Ordering

Synexis integrates with major EHR platforms via HL7 and Direct Messaging interfaces. Contact our interface team to configure a direct connection from your practice management system to our LIS.

03

Account Setup

New to Synexis? Our client services team will walk you through account creation, supply kits, requisition forms, and courier scheduling — typically within 48 hours.

Contact Client Services

Requisition Requirements

Required on
Every Requisition

requisition_checklist.pdf

Required

Patient full name, date of birth, and gender

Ordering provider name, NPI, and contact information

Test(s) or panel(s) requested

Relevant clinical information / ICD-10 diagnosis codes

Date and time of specimen collection

Specimen type and any special handling notes

Patient insurance or billing information (when applicable)

7 required fields · All fields mandatory Synexis Lab

Provider Support

Questions? We're ready.

Phone

904-467-0447

Fax

904-467-0450

Address

7685 103rd St, Jacksonville, FL 32210